Terms of service

Please read our Terms and Conditions of use as described below before using this website.

Should you have any questions about any of the details mentioned here, please do not hesitate to reach out to us.

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A “Customer”, “User”, “Buyer” or “Purchaser” is someone who visits, browses, accesses, or interacts with the Site in any form.

The terms “you” and “your” refer to such a user of this Site.

The terms “Site”, “Website”, “Portal”, or “Store” refer to the website residing at www.theserenemoments.com and to all its pages, links, and subdomains.

The terms “we”, “us”, “our”, “The Serene Moments” or “TSM” refer to this Site, and to The Serene Moments, a brand owned and operated by [Insert your legal company name here, e.g., “The Serene Moments LLP”], incorporated and registered under the laws of India.

The terms “Content” and “Data” refer to all images, text, videos, software, audio, graphics, and any other form of data or communication on the Site.

“TSM Content” refers to all such content created by us and made available on the Site.

“User Content” refers to content generated or submitted by Users, including designs, images, reviews, ratings, photos, or any other form of user-generated communication.

“Third Party Content” refers to content made available on the Site by parties other than TSM or the User, including but not limited to software, trademarks, external links, and licenses.

The terms “Agreement”, “Terms of Service”, “Service”, or “Terms of Use” refer to these Terms as laid out on this page.

The terms “Trademark”, “Logos”, or “Service Marks” refer to registered and unregistered marks that belong to The Serene Moments.

By using this website, you represent that you are legally entitled to do so, are of legal age in your country, and are competent to enter into these Terms.

If at any time you do not agree with the Terms of Service, you must immediately discontinue use of the Site and its services.

Nothing contained on this website shall be construed as granting any right or license to use any trademarks or logos displayed on the Site without our express written permission.

By providing any User Content, you grant The Serene Moments, its affiliates, employees, suppliers, and representatives a perpetual, worldwide, royalty-free license to use such content.

This includes the right to reproduce, modify, reformat, distribute, print, or display the User Content, including with your name or business name, unless otherwise agreed upon in writing.

You represent and warrant that you own or have full legal rights to the User Content you provide.

Users must not upload, share, or transmit any Prohibited Content, including but not limited to content that:

TSM reserves the right to remove any such material, cooperate with law enforcement, and disclose user information if required by law.

Users are strictly prohibited from engaging in any activity that could harm the Site, its users, or its systems, including but not limited to:

TSM reserves the right to terminate access to any user violating these terms.

In case of a violation or alleged violation of these Terms, The Serene Moments reserves the right to suspend or terminate your access without notice.

We may review or investigate user accounts and content if necessary, but we are not obligated to do so.

If you are aware of any breach, please contact us immediately via the details provided on the website.

 8.⁠ ⁠REFUSAL OF ORDERS

The Serene Moments reserves the right to refuse or cancel any order at any time without notice.

Possible reasons include lack of inventory, pricing errors, fraud concerns, or force majeure situations.

If payment has been received for a canceled order, it will be refunded or credited back promptly(within 7 days).

TSM reserves the right to limit the quantity of products per order or per customer.

For bulk or corporate orders, please reach out through our Contact Us page to receive a customized quotation.

The Serene Moments makes no warranties, express or implied, regarding the website’s uptime, accuracy, or performance.

We do not guarantee that the Site will meet your expectations or that it will be free of errors or interruptions.

The Serene Moments shall not be liable for any direct, indirect, or consequential loss or damage arising out of your use of the Site or our products.

We are not responsible for data loss, transaction decline, or unauthorized access.

Your sole and exclusive remedy for any product issue shall be, at our discretion, a credit or refund of the amount paid.

You agree to indemnify and hold harmless The Serene Moments, its owners, affiliates, employees, and representatives from all claims, damages, or liabilities arising from your use of the Site or breach of these Terms.

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These Terms of Service shall be governed and construed in accordance with the laws of the State of Gujarat and the Government of India.

You hereby consent that exclusive jurisdiction for any legal disputes arising under these Terms shall lie with the courts of Gujarat, India.